Frequently Asked Questions
What is Zwytch?
Zwytch is a digital platform that connects consumers and dealerships in a real-time showroom capacity all while from the comfort of your mobile device. Saving you money, hassle and most importantly, your precious time. Zwytch will also soon begin offering car buying concierge services in NJ.
Should I have to pay a fee to use this service?
No, it’s comes at no cost to the shoppers.
How do you come up with the MSRP?
Our data for vehicle MSRP’s comes from data providers such as Edmunds.com. The MSRP may not include dealer options and other fees which are set only by the respective dealers.
How do I know I’m getting a great price through Zwytch?
Because only Zwytch provides you with multiple dealers competing for your business in a real time environment ensuring you the best deal possible.
Is my price guaranteed?
Yes, if a dealer has accepted a price deal through our platform, it will be honored when you visit their showroom. Be sure to show the confirmation number & VIN we send to your email on the price agreement. (Unless there are circumstances where the information you provided on credit rating, income levels or your trade-in is incorrect, there is no reason why the deal will not be honored).
Do I need to put a deposit down?
In most cases, it is not necessary. However, there may be special circumstances which may require a deposit to hold your deal.
Are your dealers able to match advertised lease specials?
Can I trade-in my vehicle through Zwytch?
Yes, our platform is fully capable to help you negotiate an entire car deal that begins by appraising your old car through our True Market value indicator powered by Edmunds helping you negotiate the best deal for both your trade-in and the new car.
Can you help me buy a used or certified “pre-owned” car?
Am I buying the car from Zwytch or the dealer?
You are buying the vehicle from the dealer. Zwytch provides the digital negotiating platform.
Do you receive any compensation from dealers from my purchase?
Yes, dealers compensate us if you buy one of their cars through our platform. However, it’s completely free to you, the buyer.
Do I have to make a buying decision?
No, the philosophy of Zwytch is to make car negotiation and buying hassle free.
How long does it take to get a dealer response using Zwytch?
Our dealer responses are usually within minutes. However, depending on the time of day, it may take up to 24-48 hours.
How can I be sure that a dealer will honor a price I negotiated online for any specific car?
Zwytch will email you a certificate you can carry to the dealership who negotiated and finalized the price with you. We have signed dealer agreements with all of our dealer partners to assure your agreed upon terms.